Shipping policy

Thank you for shopping with Sanjeeva Care & Wellness. We are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer Free Shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details.

You can track your shipment using the tracking link provided.

Delivery Attempts

Our courier partners will make multiple delivery attempts.

If the shipment cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Sanjeeva Care & Wellness is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier partner delays
Government restrictions
Other unforeseen circumstances

We appreciate your patience in such situations.

Damaged or Missing Orders

Please inspect your package upon delivery.

If your order arrives damaged, incomplete, or you receive the wrong product, contact us within 48 hours of delivery at:

Email: sanjeevaaofficial@gmail.com

Please include your order number and clear photographs of the package and product to help us resolve the issue quickly.

International Shipping

Currently, Sanjeeva Care & Wellness ships only within India.

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

For shipping-related questions, please contact us:

Sanjeeva Care & Wellness